ad info




CNN.com
 MAIN PAGE
 WORLD
 ASIANOW
 U.S.
 LOCAL
 POLITICS
 WEATHER
 BUSINESS
 SPORTS
 TECHNOLOGY
   computing
   personal technology
   space
 NATURE
 ENTERTAINMENT
 BOOKS
 TRAVEL
 FOOD
 HEALTH
 STYLE
 IN-DEPTH

 custom news
 Headline News brief
 daily almanac
 CNN networks
 CNN programs
 on-air transcripts
 news quiz

  CNN WEB SITES:
CNN Websites
 TIME INC. SITES:
 MORE SERVICES:
 video on demand
 video archive
 audio on demand
 news email services
 free email accounts
 desktop headlines
 pointcast
 pagenet

 DISCUSSION:
 message boards
 chat
 feedback

 SITE GUIDES:
 help
 contents
 search

 FASTER ACCESS:
 europe
 japan

 WEB SERVICES:
COMPUTING

Affinity ISPs find their niche

December 1, 1999
Web posted at: 8:35 a.m. EST (1335 GMT)

by Fred McClimans

From...
Network World Fusion

(IDG) -- Last week, Network World Fusion wrote about the new affinity ISP service that the Republicans are launching. This type of program is not new, nor is it unique in the world of Internet marketing today. In fact, many of the smaller "special purpose" ISPs out there use the affinity model.

The model itself is very simple. An existing ISP, with all the infrastructure and support fixings required, lets a third party, like David Bowie or the Catholic Church (there's a pair made in heaven) create a customized private label ISP service. So users pony up their $19.95 a month thinking David Bowie's at the other end of the line making sure their packets are getting through.

MORE COMPUTING INTELLIGENCE
IDG.net   IDG.net home page
  Network World Fusion home page
  Free Network World Fusion newsletters
  Selecting an ISP 101, 02/22/99
  Net-enabled elephants: The GOP gets into the ISP biz, 11/15/99
  Reviews & in-depth info at IDG.net
  E-BusinessWorld
  Year 2000 World
  Questions about computers? Let IDG.net's editors help you
  Subscribe to IDG.net's free daily newsletter for network experts
  Search IDG.net in 12 languages
  News Radio
  * Fusion audio primers
  * Computerworld Minute

Of course, David Bowie is probably nowhere near his data center. The ISP provides everything from the customized home page that users see when they first log on, to phone support and billing.

Some ISPs think this is a great way to add customers without all the fuss and muss of marketing and advertising. They charge the group that wants its own ISP a minimum upfront fee and a recurring fee based on the number of customers the group brings in. Sounds like a no-lose situation for the ISP. In fact, Concentric is doing very well with its private-label ISP service.

However, the affinity group faces some pretty large risks. They have to pay for the marketing to bring on thousands of users to pay that initial upfront fee. They have to convince existing users of other services to switch, no easy thing when you consider such things as the inconvenience of changing your e-mail address or even just your browser and e-mail configuration files.

Unfortunately, most private label ISPs have yet to figure out the right model for bringing on the volume of customers they need to be profitable -- whether it's information only subscribers can get or just belief in whatever cause the service espouses.

Still, like affinity credit cards, look for affinity ISPs to continue popping up.


RELATED STORIES:
Microsoft offers voice over IP
November 1, 1999
You've got AOL 5.0
October 6, 1999
PSINet is betting that bigger is better
October 22, 1999
Filtered ISP offers free service to schools nationwide
October 15, 1999
Users pour into free ISPs
October 13, 1999

RELATED IDG.net STORIES:
Net-enabled elephants: The GOP gets into the ISP biz
(Network World Fusion)
Porn ruling good for ISPs
(IDG.net)
Compaq launches ISP service in LatAm
(IDG.net)
ISPCon99: Microsoft unveils ISP tools
(IDG.net)
Web scam ISP reappears
(PC World Online)
ISPs go free (again)
(The Industry Standard)
Top ISPs' market share wanes
(The Industry Standard)
Good providers: The best national and regional ISPs
(PC World Online)
Note: Pages will open in a new browser window
External sites are not endorsed by CNN Interactive.

RELATED SITES:
GOPnet
BowieNet
Catholic Families Network
Note: Pages will open in a new browser window
External sites are not endorsed by CNN Interactive.
 LATEST HEADLINES:
SEARCH CNN.com
Enter keyword(s)   go    help

Back to the top   © 2001 Cable News Network. All Rights Reserved.
Terms under which this service is provided to you.
Read our privacy guidelines.