| CNN WEB SITES: |
|
|
 |
City leaders get e-gov tips
|
December 7, 1999
Web posted at: 10:10 a.m. EST (1510 GMT)
by Jill Rosen
|
From...
|
(IDG) -- City leaders attending the 1999 Congress of Cities got advice on how to get started on becoming an electronic government.
John Divine, local government segment manager for IBM Corp., broke the process of making key government services available online into the following steps: - Start simple -- but have a strategy. "You don't want to replace things. Have a foundation you can build on," Divine said.
- Get citizens involved. Do everything from open forums to opinion surveys, Divine said. "Too many times we have tendency to thing 'here's what you ought to want,'" he said. "We need to ask citizens where they want to be in this e-world."
- Involve all parts of the government operation.
- Set expectations.
- Use existing systems. "An awful lot of what you already have is useable," Divine said, adding that governments should think about things they already make available to citizens.
- Have a support plan.
Divine said the e-government benefits must be available to everyone. "Accessibility today means it's got to be in the home -- I [shouldn't have to] go to the neighborhood center," he said.
RELATED IDG.net STORIES:
MIT Project Explores the Architecture of Online Government
(Civic.com)
Nebraska to Hold First Annual E-Government Conference
(Civic.com)
A formula for getting online
(Civic.com)
Reinventing the Information Kiosk
(Civic.com)
Clinton 2000 Budget Pours Millions Into Civic Technology
(Civic.com)
Clinton: Government Must Spark E-Commerce Growth
(Civic.com)
Year 2000 World
(IDG.net)
E-BusinessWorld
(IDG.net)
Note: Pages will open in a new browser window
External sites are not endorsed by CNN Interactive.
RELATED SITES:
1999 Congress of Cities and Exposition
Note: Pages will open in a new browser window
External sites are not endorsed by CNN Interactive.
|
