Music, book industries to lose billions

From...

by George A. Chidi

(IDG) -- Internet market analysts to publishers: Weep. The music and book publishing industries stand to lose billions in revenue from online file sharing, according to a report released from Forrester Research, which said that there's little anyone can do about that.

Digital rights management (DRM) -- technology for encrypting and watermarking files to impede unauthorized transmission -- won't work, said Eric Scheirer, Forrester's music industry analyst.

"The basic problem is that DRM is trying to keep honest people honest," Scheirer said. "With Napster out there, that's not good enough. It only takes one person to break the encryption, and then the encumbered version is competing with the unencumbered version on Napster."

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Consumers have spoken, and they demand access to content by any means necessary, he said. "Neither digital security nor lawsuits will stop Internet theft of content," Scheirer added.

Napster's power stands as an indication of what Forrester terms the "collapse of control." Napster's controversial free music file-sharing service is among the fastest-growing Web sites ever. Record company lawsuits against Napster haven't exactly stigmatized online trading of pirated music. Even if Napster dies in bankruptcy, music consumers will move to underground Internet services such as Gnutella and Freenet, Scheirer said.

Forrester estimates record labels will lose $3.1 billion and book publishers $1.5 billion by 2005 because of file sharing.

Forrester interviewed 50 entertainment companies that produce five different kinds of content -- music, movies, books, video games, and television. While executives interviewed said they will use DRM technology to stop file sharing, and will sue Internet companies and consumers that don't respect their copyrights, Scheirer called that effort futile.

Business models that depend on content control won't reap sustainable revenues, he said.

"Publishers should treat Napster as a competitor and not presume it's going to go away. They think of themselves as manufacturing companies," Scheirer said of publishers, adding, "but that's not the way consumers think about music. They want to be able to access music as a service.

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Napster
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Forrester Research

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