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Sony will not recall Transmeta-based Vaio
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(IDG) -- Sony Corp. is not recalling any of its notebooks in the U.S. that have Transmeta Corp.'s Crusoe chip, a spokeswoman for a public relations firm working for Sony Electronics Inc. said Thursday.
"There is no recall," said Danielle Ward, a spokeswoman at Mindstorm Communications, which is contracted by Sony Electronics. "We have received no calls on the Sony Vaio C1VN Picturebook."
NEC Corp. had earlier announced that it would recall 284 computers based on the TM5600 Crusoe processor due to a problem with memory inside the processor itself. There is an error in the processor's cache, NEC said. NEC has sold about 2,800 machines based on the Transmeta processor since it went on sale in Japan in mid-October.
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The Sony Vaio C1VN Picturebook is the company's only model in the U.S. to run on Transmeta's chip. It uses the TM5600 Crusoe chip with a clock speed of 600MHz Ward said.
In a statement, Sony said the "anomaly" with the Transmeta chip occurs in rare instances when recovery CDs are used to reinstall the drive image onto their notebook.
In a separate statement, Santa Clara, California-based Transmeta said the Crusoe microprocessors it is replacing in NEC machines came from a limited manufacturing batch. Transmeta is shipping new Crusoe processors to customers to replenish their production lines, the company said.
The chip recall may cause a bit of embarrassment, especially since Transmeta is a relative newcomer, but it should not cause the company to lose any customers, said Linley Gwennap, principal analyst at the Linley Group.
"The question will be if this is a one time thing or something that continues," Gwennap said. "Certainly, I think people will be watching."
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